Information - Korea Tourism Organization
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Korea Tourism Organization (KTO)


1330 Korea Travel Hotline and Complaint Center
As one of the KTO’s services, 1330 Korea Travel Hotline and Complaint Center is helping information seeking people, who are visiting Korea or planning to visit Korea, in Korean, English, Japanese, and Chinese.

Dialing 1330 for Korea, +82 2 1330 for outside Korea is enough to reach this help desk for 24/7 through land lines and Skype as well. 

Tourist Information Centers
KTO is organized in six centers in Korea to fulfill one of its main duties, informing visitors on Korea. Several brochures on destinations, touristic areas, travel, accommodation, food & beverages can be acquired at these centers.

KTO Tourist Information Center (TIC) Seoul Office
Address: 40, Cheonggyecheon-ro, Jung-gu, Seoul (Now it is located on Level 2)

Operating Hours: 09:00-10:00 (Open all year round) 
1330 Korea Travel Hotline: +82-2-1030 (Korean, English, Japanese, Chinese) (available 24/7) 
Inquiries: Tourism Inquiries +82-2-729-9497~9499 (Korean, English, Japanese, Chinese) / Medical Inquiries +82-2-752-1002, 2103, medicaltourism@knto.or.kr/ Travel Agency +82-2-779-1001, 2702, yyjang@redcap.co.kr 

Gimhae International Airport (International Terminal)
Address: 108, Gonghangjinim-ro, Gangseo-gu, Busan (1F International Terminal Arrival Area in Gimhae International Airport)
Operating Hours: 09:00–21:00
Inquiries: +82-51-973-1100 (Korean, English, Japanese) 

Jeju International Airport (International Terminal)
Address: 2, Gonghang-ro, Jeju-si, Jeju-do (1F International Terminal Arrival Area in Jeju International Airport)
Operating Hours: 09:00–21:00
Inquiries: +82-64-742-0032 (Korean, English, Chinese) 

KTO Jeju Jungmun Tourist Resort
Address: 38, Jungmungwangwang-ro, Seogwipo-si, Jeju-do (In front of the entrance to Jeju Jungmun Tourist Resort)
Operating Hours: 09:00–18:00
Inquiries: +82-64-739-1030 (Korean, English, Japanese, Chinese) 

Incheon International Airport (East Wing)
Address: 272, Gonghang-ro, Jung-gu, Incheon (Incheon International Airport Passenger Terminal (1F) Exit 5)
Operating Hours: 07:00–22:00
Inquiries: +82-32-743-1000~1 (Korean, English, Japanese, Chinese) 

Incheon International Airport (West Wing)
Address: 272, Gonghang-ro, Jung-gu, Incheon (Incheon International Airport Passenger Terminal (1F) Exit 10)
Operating Hours: 07:00–22:00
Inquiries: +82-32-743-1002~3 (Korean, English, Japanese, Chinese) 

E-books
KTO has prepared several online documents, from city tour guides to maps, for visitors who are interested in Korea, and are planning to see this unique country in Far East Asia. 

To access the e-books and brochures prepared by KTO for you, please click here.